MEAN
bosses could have killed my father. I vividly recall walking into a
hospital room outside of Cleveland to see my strong, athletic dad lying
with electrodes strapped to his bare chest. What put him there? I
believe it was work-related stress. For years he endured two uncivil
bosses.
Rudeness
and bad behavior have all grown over the last decades, particularly at
work. For nearly 20 years I’ve been studying, consulting and collaborating with organizations around the world to learn more about the costs of this incivility.-NY Times
